Reclaiming the Keys to the Kingdom: Examining End-User Administrator Rights in Higher Education

"Our research shows that removing admin rights is not the IT support nightmare that many believe; indeed, the vast majority of users at McIntire never needed admin rights in a semester. Further, our experiences with the pilot study demonstrate that a simple and user-friendly solution like Make Me Admin can satisfy the edge cases where admin rights are actually required. As with any security solution, using this temporary elevation technique will require constant review and evaluation to ensure continuing effectiveness."

-Bryan Lewis and Eric Rzeszut

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